Office Applications Crash or Cannot Start (modifying MS Office registry for mso30win32client.dll errors) Unable to Install KOFF Due to Multiple Outlook Installed in the System Kerio Connect Account Cannot Be Created When Using Microsoft Outlook 2016/2019. Furthermore, MSO.DLL file corruption could be caused from a power outage when loading Microsoft Office Professional Plus 2010 (64-bit), system crash while loading MSO.DLL, bad sectors on your storage media (usually your primary hard drive), or quite commonly, a malware infection.
Two are three times a week Outlook crashes when sending email with the following error
Log Name: Application
Source: Application Error
Date: 15/01/2015 10:00:58
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ********.***.local
Description:
Faulting application name: OUTLOOK.EXE, version: 15.0.4667.1000, time stamp: 0x543d3698
Faulting module name: mso.dll, version: 15.0.4675.1002, time stamp: 0x5474349b
Exception code: 0xc0000602
Fault offset: 0x011b1687
Faulting process id: 0x11dc
Faulting application start time: 0x01d030a6e4aa1ee7
Faulting application path: C:Program Files (x86)Microsoft OfficeOffice15OUTLOOK.EXE
Faulting module path: C:Program Files (x86)Common FilesMicrosoft SharedOffice15mso.dll
Report Id: 66ad29a2-9c9d-11e4-b53c-082e5f1727fc
Event Xml:
<Event xmlns
<System>
<Provider Name='Application Error' />
<EventID Qualifiers='0'>1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime='2015-01-15T10:00:58.000000000Z' />
<EventRecordID>10015</EventRecordID>
<Channel>Application</Channel>
<Computer>Events-HP8200.ICI.local</Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>15.0.4667.1000</Data>
<Data>543d3698</Data>
<Data>mso.dll</Data>
<Data>15.0.4675.1002</Data>
<Data>5474349b</Data>
<Data>c0000602</Data>
<Data>011b1687</Data>
<Data>11dc</Data>
<Data>01d030a6e4aa1ee7</Data>
<Data>C:Program Files (x86)Microsoft OfficeOffice15OUTLOOK.EXE</Data>
<Data>C:Program Files (x86)Common FilesMicrosoft SharedOffice15mso.dll</Data>
<Data>66ad29a2-9c9d-11e4-b53c-082e5f1727fc</Data>
</EventData>
</Event>
Any clues on a fix?
Hi,
Thanks for your question.
This issue might occurs due to lots of reasons. Do you have a virus scanner installed which integrates itself with Outlook? If yes, please try to disable it, and then try again. You might opt to uninstall the virus scanner temporarily to make
sure it will not interfere the testing.
Also, lots of Office crash issues are caused by third-party add-ins. You might want to have a check and see if you have any integrated with your Outlook client which might cause the issue.
Since the issue occurs randomly ('Two are three times a week'), Office
Safe Mode will not be effective here, just manually disable all third-party add-ins in Outlook FILE>Options>Ass-Ins, use outlook for a period of time, then verify result.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Similar Messages
The system is a Windows 8.1 Pro x64, the Office installation is Office Home & Business 2013 32.
repeatedly the Outlook will crash after entering a contact email address when entering content into the subject line. Often it will crash when any attempt is made to enter content into the body.
All add-ins have been disabled.
If started in Safe mode, Outlook is able to send mail.
The error message in the event log is;
Faulting application name: OUTLOOK.EXE, version: 15.0.4551.1511, time stamp: 0x52947f7f
Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f0c22
Exception code: 0xc0000005
Fault offset: 0x0003c558
Faulting process id: 0xeec
Faulting application start time: 0x01cf23061492ec78
Faulting application path: C:Program FilesMicrosoft Office 15rootoffice15OUTLOOK.EXE
Faulting module path: C:Program FilesMicrosoft Office 15rootoffice15MSVCR100.dll
Report Id: 693a0ed9-8ef9-11e3-be9f-b4b67633f44a
Faulting package full name:
Faulting package-relative application ID:
A capture of the add-ins dialog when Outlook is started in normal mode is shown below.
I have run scanpst on the local pst files and performed repairs.
I also disabled the use of auto-complete.
Nothing has worked.
Please provide some new suggestions.
Thx - EliHi,
Since this issue doesn't occur when using Outlook in Safe Mode and it's not add-ins related, I suspect the NormalEmail.dotm is corrupted in your case.
NormalEmail.dotm is the default template that opens when creating a new mail message. When you start Outlook in Safe Mode, it is not loaded.
Please go to the following location:
C:Users<username>AppDataRoamingMicrosoftTemplates
Find the NormalEmail.dotm file, rename it to '.old'. Outlook then will create a new one, check if this issue persist with the new NormalEmail.dotm file.
Regards,
Melon Chen
TechNet Community SupportHi.
Big problem. When i write in to my Send . and target a Contact. name, lastname (email)
And press send and Outlook crashes. But if i delete the Contact and make a new one with the same infomation it works!
But i have 25 127 Contact and dont want to do it all again.
Help?Hi,
I would suggest to try the following things:
1. Disable all the add-ins in Outlook.
2. Start Outlook in Safe mode by using the following command-line switch:
Outlook.exe /safe
3. Clear the clear the auto-complete list:
http://www.slipstick.com/outlook/suggested-contacts-and-auto-complete-lists/
4. Export all the contacts to an Outlook data file and then remove the contact items. Import all the contacts back to Outlook:
http://office.microsoft.com/en-001/outlook-help/export-items-to-an-outlook-data-file-pst-HA102809683.aspx
http://office.microsoft.com/en-001/outlook-help/import-outlook-items-from-an-outlook-data-file-pst-HA102919679.aspx
Best regards,
Rex Zhang
TechNet Community SupportI have a user who uses her Outlook 2013 calendar extensively, mainly to note for herself when she has spoken to a customer, and creating appointments for when she needs to speak to them again. (This is outside of our policy to note the contact in
MS CRM.) She can have scores of such Calendar items each day.
When seraching for these appointments in her Calendar, she gets the list of results, but Oulook crashes when she tries to open any of them. Sometimes Outlook restarts on its own, sometimes she must relaunch it herself.
Related threads reference a wwlib.dll error, but she is not getting that. It is Outlook.exe itself that is crashing. There are other threads that reference other open windows, or items containing webpages or tables, but these do not apply to her, either.
Event Data (two related entries) contain the following:
OUTLOOK.EXE
15.0.4551.1004
5253ad6f
c0000005
00025b09
19cc
01cef2a610938033
C:Program FilesMicrosoft OfficeOffice15OUTLOOK.EXE
C:Program FilesMicrosoft OfficeOffice15OUTLOOK.EXE
77f5e493-5e9b-11e3-9ef4-00219b4a7172
And:
3915849571
1
APPCRASH
Not available
0
OUTLOOK.EXE
15.0.4511.1004
5253ad6f
OUTLOOK.EXE
15.0.4551.1004
5253ad6f
c0000005
00025b09
C:Users[username]AppDataLocalTemp163947659.cvr C:User[username]AppDataLocalTempCVR780F.tmp.cvr
C:Users[username]AppDataLocalTempWERA546.tmp.WERInternalMetadata.xml
C:Users[username]AppDataLocalMicrosoftWindowsWERReportArchiveAppCrash_OUTLOOK.EXE_2e80497b46642ed3f64262bb26bbba2f6ecc_02d1bdd5
0
77f5e493-5e9b-11e3-9ef4-00219b4a7172
0
On answers.microsoft.com, Girish M (Support Engineer who eventally directed me here), asked me to run Scanpst.exe. I would paste the results here, but this window does not seem to allow pasting. A summary description of what it found on her .ost file (no
.pst in use) is basically this:
**Beginning NDB recovery
**Attempting to open database
**Attempting to validate header
**Attempting to validate AMap
**Attempting to validate BBT
**Attempting to validate NBT
**Attempting to validate BBT refcounts
??Couldint find BBT entry in the RBT (E025CC)
**Attempting to validate header NID high-water marks
**Beginning PST/OST recovery
**Attempting to recover all top-level objects
**Store created by biuld: 15.4517
**Attempting to walk all folders
Failed to add row to the FLT, RowID = 719
Failed to add row to the FLT, RowID = 6CD
Failed to add row to the FLT, RowID = 6DE
Failed to add row to the FLT, RowID = 6D8
and so on, and so on, with a few hundred more FLT RowID errors, finally ending with:
**Attempting to locate any orphaned folders/messages
**Performing Final HMP validation
**Attempting to check top-level objects for consistency
**Updating folder hierarchy
**Verifying message moves
My understanding of the Scanpst.exe process is that it also disables any addons which might cause crashing, but the issue is still being experienced. Running Scanpst.exe a second time (appending the previous log, although it seemed to actually prepend the
file) only returned a few lines from the top of the result above ending with 'Attempting to validate BBT.'
Fixes not attempted yet that I have found performing searches include running the Office Repair tool, or checking for KB2817631 (a Word update that is apparently having adverse affects on Outlook, not attempted yet because it seems to be related to the wwlib.dll
error, which is not happening here).
Any thoughts out there? Thanks!Mavis,
Thanks for the reply. Running Outlook using /cleansharing and
/cleanroamedprefs did not have any effect when used individually or in combination with each other.
Running the Search Index Rebuild option also did not seem to do anything, as the pop-up message indicated that it may take a long time to finish, and yet seemed to finish instantaneously, not giving any indication that the indexing took place. The option
window immediately said 'Indexing complete' for 23,755 items.
As to the Outlook Forum, they are the ones who directed me to this forum (you can see the thread on the Answers support page under Office - Office 2013 - Microsoft Office Outlook - Office on Windows 7, under the title 'Outlook 2013 restarts when
opening Calendar Search result item' first posted on Dec 11, 2013), as Girish M felt that it might be due to Exchange, and not Outlook. (I have no reports of any of our other users on the same Exchange server having the problem with their Outlook, but
they also do not use it the way this user has been.)
I can repost the issue there, or continue the same thread, if you think the issue lies with them. Was the 'Answers' site the improper place to post, perhaps? Should it go in a different thread on Technet instead?
Thanks for your assistance!
Edited to add:
Here are the KBs installed just before or on the date the problem started (12/6/2013):
12/5/2016 (Office updates, all 32-Bit):
Security Update Office 2013 KB2768005
Office 2013 KB2768016
Office 2013 KB2817640
Office 2013 KB2827228
Security Office 2013 KB2837618
Word 2013 KB2817631
InfoPath 2013 KB2752078
Office 2013 KB2817493
Office 2013 KB2760539
Office 2013 KB2827235
Office 2013 KB2827225
Security Excel 2013 KB2827238
Office 2013 KB2760242
Office 2013 KB2817626
Office 2013 KB2817314
Office 2013 KB2760610
Access 2013 KB2768008
Office 2013 KB2738038
SkyDrive Pro KB2825633
Security Office 2013 KB2817623
Office 2013 KB2760267
Visio Viewer 2013 KB2768338
Office 2013 KB2827230
OneNote 2013 KB2810016
Office 2013 KB2827228
Office 2013 KB2767845
Definition Office 2013 KB2760587
Office 2013 KB2726996
Security Office 2013 KB2810009
Office 2013 KB2817316
Word 2013 KB2817631
Lync 2013 KB2817621
Office 2013 KB2760224
Office 2013 KB2726954
Office 2013 KB2817640
Publisher 2013 KB2752097
PowerPoint 2013 KB2817625
Office 2013 KB2760257
Office 2013 KB2817309
Security Outlook 2013 KB2837618
Visio 2013 KB2752018
Office 2013 KB2817490
Word 2013 KB2827218
Office 2013 KB2760553
12/6/2013 (for Windows, all Security):
KB2900986
KB2888505
KB2876331
KB2868725
KB2868626
KB2862152
I listed all updates because there have been reported instances of a Word update causing Outlook to crash, but she is not getting the wwlib.dll error related to that KB. If you are aware of any issues with these updates, and which ones might be worth uninstalling
in an attempt to fix, please let me know.
Thanks again!Outlook 2013 crashes when the Acrobat v.11.0.3 PDFMaker add-in is enabled. Outlook 2013 will automatically disable the add-in.
The Outlook 2013 version is 15.0.4517.1509, 32 bit. Windows 7 Pro 64 bit is the OS.
Below is the screenshot of the Outlook Account Info page.
Any comments or suggestions would be appreciated.I was having to start Outlook 2013 two times every time I turned on my computer (running Windows 8.1 64-bit). The first time, Adobe Acrobad crashed Outlook, disabled PDF Maker, and closed. The second time Outlook started, told me it disabled PDF Maker, and gave me the option to re-enable. I then click to re-enable PDF Maker.
However, I tried LoriAUC's suggestion #1, to launch Outlook 2013 as Administrator. When I did that, Outlook just started up without disabling PDF Maker and without crashing. And PDF Maker remained availble to use within Outlook. That's the way it should always work.
So, I remember that Outlook ran fine with PDF Maker until this month of February 2014. I wonder what changed, Outlook or Acrobat Standard Edition so that Outlook crashes (unless running Outlook as Administrator).
In the meantime, I wonder how to make Outlook start as Administrator automatically without my having to do any extra steps. Or is there a better fix.I ask Adobe, but they are signaling to Outlook problem
PC-HP, Windows 8.1 Pro X64 connected to Windows 2008 R2 DC
Adobe Acrobat Pro ver 11,x
When user trying to send email from Adobe direct, Outlook 2013 Pro is crashing
The only way to send email is to save adobe ( PDF) file and attached to the email
All patches are installedLog Name: Application
Source: Application Error
Date: 7/15/2014 8:05:38 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Liz7PM-HP.armadale.local
Description:
Faulting application name: Acrobat.exe, version: 11.0.7.79, time stamp: 0x536b812b
Faulting module name: SendMail.api, version: 11.0.7.79, time stamp: 0x536b7fd0
Exception code: 0xc0000005
Fault offset: 0x0003390b
Faulting process id: 0x139c
Faulting application start time: 0x01cfa024deec4218
Faulting application path: C:Program Files (x86)AdobeAcrobat 11.0AcrobatAcrobat.exe
Faulting module path: C:Program Files (x86)AdobeAcrobat 11.0Acrobatplug_insSendMail.api
Report Id: 553a89c7-0c18-11e4-be97-80c16ee27020
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'>
<System>
<Provider Name='Application Error' />
<EventID Qualifiers='0'>1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime='2014-07-15T12:05:38.000000000Z' />
<EventRecordID>66128</EventRecordID>
<Channel>Application</Channel>
<Computer>Liz7PM-HP.armadale.local</Computer>
<Security />
</System>
<EventData>
<Data>Acrobat.exe</Data>
<Data>11.0.7.79</Data>
<Data>536b812b</Data>
<Data>SendMail.api</Data>
<Data>11.0.7.79</Data>
<Data>536b7fd0</Data>
<Data>c0000005</Data>
<Data>0003390b</Data>
<Data>139c</Data>
<Data>01cfa024deec4218</Data>
<Data>C:Program Files (x86)AdobeAcrobat 11.0AcrobatAcrobat.exe</Data>
<Data>C:Program Files (x86)AdobeAcrobat 11.0Acrobatplug_insSendMail.api</Data>
<Data>553a89c7-0c18-11e4-be97-80c16ee27020</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Log Name: Application
Source: Windows Error Reporting
Date: 7/15/2014 8:05:55 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Liz7PM-HP.armadale.local
Description:
Fault bucket 73304412188, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Acrobat.exe
P2: 11.0.7.79
P3: 536b812b
P4: SendMail.api
P5: 11.0.7.79
P6: 536b7fd0
P7: c0000005
P8: 0003390b
P9:
P10:
Attached files:
C:UsersewhittonDesktop140.pdf
C:UsersewhittonAppDataLocalTempWER8000.tmp.WERInternalMetadata.xml
C:UsersewhittonAppDataLocalTempWER8BB9.tmp.appcompat.txt
minidump.mdmp
These files may be available here:
C:UsersewhittonAppDataLocalMicrosoftWindowsWERReportArchiveAppCrash_Acrobat.exe_2a26ba191a528da71b85271ed9509f7e426babf8_0d6f35c4_1735c074
Analysis symbol:
Rechecking for solution: 0
Report Id: 553a89c7-0c18-11e4-be97-80c16ee27020
Report Status: 4104
Hashed bucket: f6a7a946597169e4aea5077b3b7f0848
Event Xml:
<Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'>
<System>
<Provider Name='Windows Error Reporting' />
<EventID Qualifiers='0'>1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime='2014-07-15T12:05:55.000000000Z' />
<EventRecordID>66131</EventRecordID>
<Channel>Application</Channel>
<Computer>Liz7PM-HP.armadale.local</Computer>
<Security />
</System>
<EventData>
<Data>73304412188</Data>
<Data>1</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Acrobat.exe</Data>
<Data>11.0.7.79</Data>
<Data>536b812b</Data>
<Data>SendMail.api</Data>
<Data>11.0.7.79</Data>
<Data>536b7fd0</Data>
<Data>c0000005</Data>
<Data>0003390b</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:UsersewhittonDesktop140.pdf
C:UsersewhittonAppDataLocalTempWER8000.tmp.WERInternalMetadata.xml
C:UsersewhittonAppDataLocalTempWER8BB9.tmp.appcompat.txt
minidump.mdmp</Data>
<Data>C:UsersewhittonAppDataLocalMicrosoftWindowsWERReportArchiveAppCrash_Acrobat.exe_2a26ba191a528da71b85271ed9509f7e426babf8_0d6f35c4_1735c074</Data>
<Data>
</Data>
<Data>0</Data>
<Data>553a89c7-0c18-11e4-be97-80c16ee27020</Data>
<Data>4104</Data>
<Data>f6a7a946597169e4aea5077b3b7f0848</Data>
</EventData>
</Event>
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Log Name: Application
Source: Outlook
Date: 7/15/2014 8:06:05 AM
Event ID: 50
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Liz7PM-HP.armadale.local
Description:
The following providers do not implement fast shutdown APIs, but are being shut down using fast shutdown:
MDConnector.dll (MAPI Store Provider)
Event Xml:
<Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'>
<System>
<Provider Name='Outlook' />
<EventID Qualifiers='16384'>50</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime='2014-07-15T12:06:05.000000000Z' />
<EventRecordID>66132</EventRecordID>
<Channel>Application</Channel>
<Computer>Liz7PM-HP.armadale.local</Computer>
<Security />
</System>
<EventData>
<Data>MDConnector.dll (MAPI Store Provider)
</Data>
</EventData>
</Event>I use Outlook 2013, Hotmail and an Android phone to manage my calendar, with Outlook 2013 and Android synching to the Outlook.com account.
Scenario 1:
1. Receive meeting requests with attached ics files from an Apple Mac user
2. Drag ics file attachment to the Outlook calendar
3. 'Meeting' window opens
4. Click 'Accept' then 'Send Response Now' OR 'Do Not Send a Response'
OR 'Edit the Response Before Sending' then 'Send'
5. Outlook crashes (see event log below) and restarts
6. On restart the meeting request has been added to the Outlook calendar
7. Meeting is not in the Outlook.com calendar
8. Meeting organiser does not receive email response
Event Log:
Faulting application name: OUTLOOK.EXE, version: 15.0.4675.1003, time stamp: 0x548ba4b9
Faulting module name: pstprx32.dll, version: 15.0.4673.1000, time stamp: 0x54588166
Exception code: 0xc0000005
Fault offset: 0x0007278b
Faulting process id: 0x1320
Faulting application start time: 0x01d02a0fc01024ab
Faulting application path: C:Program FilesMicrosoft Office 15rootoffice15OUTLOOK.EXE
Faulting module path: C:Program FilesMicrosoft Office 15RootOffice15pstprx32.dll
Report Id: 2ce5a0d4-9603-11e4-8369-ac7ba12ac262
Faulting package full name:
Faulting package-relative application ID:
Scenario 2:
1. Receive meeting requests with attached ics files from an Apple Mac user
2. Double click on the ics file
3. Error message 'The attempted operation failed. An object could not be found'
Observations:
Re-creating the Hotmail account OST file makes no difference.
The workaround described here:
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/cannot-open-ics-meeting-invite/99ce57cc-5ffe-42f7-ba0a-87d6d928cb85
requires approximately 15 clicks, instead of two or three, so isn't workable for large numbers of meeting requests.
Meeting requests can be added to the local pst file calendar successfully. This calendar is not used because it doesn't allow synching with other devices.
System configuration:
Windows 8.1 - Most recent Windows Update check: 'No updates are available'
Outlook 2013 (15.0.4675.1003), standalone installation (no Exchange Server) - Most recent Office Updates check: 'The latest version of Office is installed on your computer'
Email containing ics attachments (and all other email) is sent to an email alias which is then forwarded to my ISP-provided email address
ISP email address is connected using IMAP/SMTP
Outlook.com / hotmail account is connected using EASSorry for the delay. I was supposed to get alerts on this, but I never did. N2K has been built and rebuilt, and still the error comes up. For one Exchange user that's in the N2K file, I can look at it now, and it matches up with others on the same server.
But 2-3 days from now, it will somehow be changed to“/o=First Organization/ou=First Administrative Group/cn=Recipients/cn=user” and that starts Outlook crashing again. The error happened for several months, and during this time the user was moved to a new
Exchange server. A new profile was created after the move, but the problem followed him.
I removed the offending user again today. The entry in n2K is getting changed to “/o=First Organization/ou=First Administrative Group/cn=Recipients/cn=user”. I found that is is a legacyExchange issue, but I don't know from where it's being changed -
on the user who's Outlook is crashing, on the user sending the email, or on the AD server. I am not an Exchange expert, so reading a few websites that point out what this is didn't really help me figure out how to remove the legacyExchange problem. The customer
is using hosted Exchange, so I can't get onto the server to dig into it. Is it in the Global Address Book, or a user's individual contact?
I ran OffCAT and it pointed out two addins that had Resiliancy set. They were both Outlook Addins, DPOfcX.ComposeRibbon and OutlookChangeNotifier.Connect. So I hope they aren't the issue.When clicking the calendar icon, Oulook 2013 crashes and leaves this event:
Faulting application name: OUTLOOK.EXE, version: 15.0.4551.1004, time stamp: 0x5253ab76
Faulting module name: OUTLOOK.EXE, version: 15.0.4551.1004, time stamp: 0x5253ab76
Exception code: 0xc0000005
Fault offset: 0x00025b09
Faulting process id: 0x2668
Faulting application start time: 0x01cef1ede0ad9dd8
Faulting application path: C:Program FilesMicrosoft Office 15rootoffice15OUTLOOK.EXE
Faulting module path: C:Program FilesMicrosoft Office 15rootoffice15OUTLOOK.EXE
Report Id: 25f2f8e0-5de1-11e3-aa96-b8ca3a76ef90
Faulting module is OUTLOOK.exe so I don't know what to look for. I have done the following:
Ran outlook in safe mode
Ran outlook without addons
Created a new mail profile
Repaired Office 2013, also uninstalled and reinstalled Office 2013
Cleared temp files
I am not sure why this is crashing and I don't see any hints in the event viewer logs or in the error report that was created. It just says that Oulook crashed but has no indication. What can I look for in these logs to find a culprit?
Version=1
EventType=APPCRASH
EventTime=130307499751212652
ReportType=2
Consent=1
UploadTime=130307499751836680
ReportIdentifier=47e54e86-5dee-11e3-8617-b8ca3a76ef90
IntegratorReportIdentifier=47e54e85-5dee-11e3-8617-b8ca3a76ef90
WOW64=1
Response.BucketId=3941454205
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=OUTLOOK.EXE
Sig[1].Name=Application Version
Sig[1].Value=15.0.4551.1004
Sig[2].Name=Application Timestamp
Sig[2].Value=5253ab76
Sig[3].Name=Fault Module Name
Sig[3].Value=OUTLOOK.EXE
Sig[4].Name=Fault Module Version
Sig[4].Value=15.0.4551.1004
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5253ab76
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00025b09
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:Program FilesMicrosoft Office 15rootoffice15OUTLOOK.EXE
UI[3]=Microsoft Outlook has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:Program FilesMicrosoft Office 15rootoffice15OUTLOOK.EXE
LoadedModule[1]=C:WindowsSysWOW64ntdll.dll
LoadedModule[2]=C:Windowssyswow64kernel32.dll
LoadedModule[3]=C:Windowssyswow64KERNELBASE.dll
LoadedModule[4]=C:Program FilesMicrosoft Office 15rootoffice15AppVIsvSubsystems32.dll
LoadedModule[5]=C:Program FilesMicrosoft Office 15rootoffice15AppVIsvStream32.dll
LoadedModule[6]=C:Program FilesMicrosoft Office 15rootoffice15c2r32.dll
LoadedModule[7]=C:Windowssyswow64ADVAPI32.dll
LoadedModule[8]=C:Windowssyswow64msvcrt.dll
LoadedModule[9]=C:WindowsSysWOW64sechost.dll
LoadedModule[10]=C:Windowssyswow64RPCRT4.dll
LoadedModule[11]=C:Windowssyswow64SspiCli.dll
LoadedModule[12]=C:Windowssyswow64CRYPTBASE.dll
LoadedModule[13]=C:Windowssyswow64ole32.dll
LoadedModule[14]=C:Windowssyswow64GDI32.dll
LoadedModule[15]=C:Windowssyswow64USER32.dll
LoadedModule[16]=C:Windowssyswow64LPK.dll
LoadedModule[17]=C:Windowssyswow64USP10.dll
LoadedModule[18]=C:Windowssystem32USERENV.dll
LoadedModule[19]=C:Windowssystem32profapi.dll
LoadedModule[20]=C:Windowssyswow64SHELL32.dll
LoadedModule[21]=C:Windowssyswow64SHLWAPI.dll
LoadedModule[22]=C:Program FilesMicrosoft Office 15rootoffice15MSVCR100.dll
LoadedModule[23]=C:WindowsWinSxSx86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_72d2e82386681b36gdiplus.dll
LoadedModule[24]=C:Program FilesMicrosoft Office 15rootoffice15MSVCP100.dll
LoadedModule[25]=C:Windowssystem32IMM32.DLL
LoadedModule[26]=C:Windowssyswow64MSCTF.dll
LoadedModule[27]=C:Windowssyswow64oleaut32.dll
LoadedModule[28]=C:Program Files (x86)Common FilesMicrosoft SharedOffice15mso.dll
LoadedModule[29]=C:Windowssystem32MSIMG32.dll
LoadedModule[30]=C:Windowssystem32uxtheme.dll
LoadedModule[31]=C:WindowsWinSxSx86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2Comctl32.dll
LoadedModule[32]=C:Windowssystem32dwmapi.dll
LoadedModule[33]=C:Windowssystem32d2d1.dll
LoadedModule[34]=C:Windowssystem32WTSAPI32.dll
LoadedModule[35]=C:Windowssystem32WINSTA.dll
LoadedModule[36]=C:Windowssystem32dxgi.dll
LoadedModule[37]=C:Windowssystem32VERSION.dll
LoadedModule[38]=C:Windowssyswow64WINTRUST.dll
LoadedModule[39]=C:Windowssyswow64CRYPT32.dll
LoadedModule[40]=C:Windowssyswow64MSASN1.dll
LoadedModule[41]=C:Program FilesMicrosoft Office 15RootOffice15olmapi32.dll
LoadedModule[42]=C:Windowssystem32msi.dll
LoadedModule[43]=C:Program FilesMicrosoft Office 15rootoffice151033OUTLLIBR.DLL
LoadedModule[44]=C:Windowssystem32mscoree.dll
LoadedModule[45]=C:WindowsMicrosoft.NETFrameworkv4.0.30319mscoreei.dll
LoadedModule[46]=C:Windowssystem32DavClnt.DLL
LoadedModule[47]=C:Windowssystem32DAVHLPR.dll
LoadedModule[48]=C:Program Files (x86)Common FilesMicrosoft SharedOfficeSoftwareProtectionPlatformosppc.dll
LoadedModule[49]=C:Program Files (x86)Common FilesMicrosoft SharedOffice15riched20.dll
LoadedModule[50]=C:Program FilesMicrosoft Office 15RootOffice151033mapir.dll
LoadedModule[51]=C:Windowssystem32ntmarta.dll
LoadedModule[52]=C:Windowssyswow64WLDAP32.dll
LoadedModule[53]=C:Windowssyswow64urlmon.dll
LoadedModule[54]=C:Windowssyswow64iertutil.dll
LoadedModule[55]=C:Windowssyswow64WININET.dll
LoadedModule[56]=C:Windowssyswow64Normaliz.dll
LoadedModule[57]=C:Windowssystem32DWrite.dll
LoadedModule[58]=C:Windowssystem32d3d10_1.dll
LoadedModule[59]=C:Windowssystem32d3d10_1core.dll
LoadedModule[60]=C:Windowssyswow64PSAPI.DLL
LoadedModule[61]=C:Windowssystem32D3D10Warp.dll
LoadedModule[62]=C:Windowssystem32d3d11.dll
LoadedModule[63]=C:Windowssystem32igd10umd32.dll
LoadedModule[64]=C:Program FilesMicrosoft Office 15rootoffice15wwlib.dll
LoadedModule[65]=C:Program FilesMicrosoft Office 15rootoffice15oart.dll
LoadedModule[66]=C:Program FilesMicrosoft Office 15RootOffice15contab32.dll
LoadedModule[67]=C:Program FilesMicrosoft Office 15RootOffice15EMSMDB32.DLL
LoadedModule[68]=C:Windowssystem32WSOCK32.dll
LoadedModule[69]=C:Windowssyswow64WS2_32.dll
LoadedModule[70]=C:Windowssyswow64NSI.dll
LoadedModule[71]=C:Windowssyswow64CLBCatQ.DLL
LoadedModule[72]=C:WindowsSystem32netprofm.dll
LoadedModule[73]=C:WindowsSystem32nlaapi.dll
LoadedModule[74]=C:Windowssystem32CRYPTSP.dll
LoadedModule[75]=C:Windowssystem32rsaenh.dll
LoadedModule[76]=C:Windowssystem32RpcRtRemote.dll
LoadedModule[77]=C:WindowsSystem32npmproxy.dll
LoadedModule[78]=C:Windowssystem32IPHLPAPI.DLL
LoadedModule[79]=C:Windowssystem32WINNSI.DLL
LoadedModule[80]=C:Windowssystem32dhcpcsvc6.DLL
LoadedModule[81]=C:Windowssystem32dhcpcsvc.DLL
LoadedModule[82]=C:WindowsSysWOW64SFC.DLL
LoadedModule[83]=C:Windowssystem32sfc_os.DLL
LoadedModule[84]=C:Program FilesMicrosoft Office 15RootOffice15MSPST32.DLL
LoadedModule[85]=C:Windowssystem32mssprxy.dll
LoadedModule[86]=C:Windowssystem32mswsock.dll
LoadedModule[87]=C:WindowsSystem32wshtcpip.dll
LoadedModule[88]=C:WindowsSystem32wship6.dll
LoadedModule[89]=C:Windowssystem32DNSAPI.dll
LoadedModule[90]=C:Program Files (x86)Common FilesMicrosoft SharedWindows LiveWLIDNSP.DLL
LoadedModule[91]=C:Windowssystem32rasadhlp.dll
LoadedModule[92]=C:WindowsSystem32fwpuclnt.dll
LoadedModule[93]=C:Windowssystem32NTDSAPI.dll
LoadedModule[94]=C:Windowssystem32secur32.dll
LoadedModule[95]=C:Windowssystem32credssp.dll
LoadedModule[96]=C:WindowsSysWOW64Kerberos.DLL
LoadedModule[97]=C:Windowssystem32cryptdll.dll
LoadedModule[98]=C:Windowssystem32bcrypt.dll
LoadedModule[99]=C:WindowsSysWOW64bcryptprimitives.dll
LoadedModule[100]=C:Windowssystem32mlang.dll
LoadedModule[101]=C:Program Files (x86)Common FilesMicrosoft SharedOffice15MSPTLS.DLL
LoadedModule[102]=C:Windowssystem32explorerframe.dll
LoadedModule[103]=C:Windowssystem32DUser.dll
LoadedModule[104]=C:Windowssystem32DUI70.dll
LoadedModule[105]=C:WindowsSysWOW64actxprxy.dll
LoadedModule[106]=C:Program FilesMicrosoft Office 15RootOffice15ADDINSColleagueImport.dll
LoadedModule[107]=C:Windowssystem32NETAPI32.dll
LoadedModule[108]=C:Windowssystem32netutils.dll
LoadedModule[109]=C:Windowssystem32srvcli.dll
LoadedModule[110]=C:Windowssystem32wkscli.dll
LoadedModule[111]=C:Program FilesMicrosoft Office 15RootOffice15ONBttnOL.dll
LoadedModule[112]=C:Program FilesMicrosoft Office 15RootOffice15SOCIALCONNECTOR.DLL
LoadedModule[113]=C:Program FilesMicrosoft Office 15RootOffice15mfc100u.dll
LoadedModule[114]=C:Program FilesMicrosoft Office 15RootOffice15ADDINSUmOutlookAddin.dll
LoadedModule[115]=C:Windowssystem32MAPI32.dll
LoadedModule[116]=C:Windowssystem32OLEACC.dll
LoadedModule[117]=C:Program FilesMicrosoft Office 15rootoffice151033UmOutlookStrings.dll
LoadedModule[118]=C:Program FilesMicrosoft Office 15RootOffice15FACEBOOKPROVIDER.DLL
LoadedModule[119]=C:Program FilesMicrosoft Office 15RootOffice15LINKEDINPROVIDER.DLL
LoadedModule[120]=C:WindowsSystem32msxml6.dll
LoadedModule[121]=C:Windowssystem32UIAutomationCore.DLL
LoadedModule[122]=C:Program FilesMicrosoft Office 15RootOffice15SHAREPOINTPROVIDER.DLL
LoadedModule[123]=C:Windowssystem32WindowsCodecs.dll
LoadedModule[124]=C:Windowssystem32RASAPI32.dll
LoadedModule[125]=C:Windowssystem32rasman.dll
LoadedModule[126]=C:Windowssystem32rtutils.dll
LoadedModule[127]=C:Windowssystem32sensapi.dll
LoadedModule[128]=C:Windowssystem32SXS.DLL
LoadedModule[129]=C:WindowsSysWOW64schannel.dll
LoadedModule[130]=C:Windowssystem32ncrypt.dll
LoadedModule[131]=C:Windowssystem32GPAPI.dll
LoadedModule[132]=C:Windowssystem32cryptnet.dll
LoadedModule[133]=C:Program FilesMicrosoft Office 15RootOffice15outlph.dll
LoadedModule[134]=C:Windowssystem32tquery.dll
LoadedModule[135]=C:WindowsSystem32StructuredQuery.dll
LoadedModule[136]=C:Windowssystem32WINMM.dll
LoadedModule[137]=C:Windowssystem32MMDevAPI.DLL
LoadedModule[138]=C:Windowssystem32PROPSYS.dll
LoadedModule[139]=C:Windowssystem32wdmaud.drv
LoadedModule[140]=C:Windowssystem32ksuser.dll
LoadedModule[141]=C:Windowssystem32AVRT.dll
LoadedModule[142]=C:Windowssyswow64SETUPAPI.dll
LoadedModule[143]=C:Windowssyswow64CFGMGR32.dll
LoadedModule[144]=C:Windowssyswow64DEVOBJ.dll
LoadedModule[145]=C:Windowssystem32AUDIOSES.DLL
LoadedModule[146]=C:Windowssystem32msacm32.drv
LoadedModule[147]=C:Windowssystem32MSACM32.dll
LoadedModule[148]=C:Windowssystem32midimap.dll
LoadedModule[149]=C:Windowssystem32msadp32.acm
LoadedModule[150]=C:Windowssystem32apphelp.dll
Sec[0].Key=LCID
Sec[0].Value=1033
Sec[1].Key=skulcid
Sec[1].Value=1033
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Microsoft Outlook
AppPath=C:Program FilesMicrosoft Office 15rootoffice15OUTLOOK.EXEHello,
Did you try to create a new mail profile without exchange account?
Besides, I recommend you use CalCheck to check Outlook Calendars for problems.
And then you can delete corrupt calendar item or use Calendar Repair Assistant to repair the corrupt calendar item.
Here is the blog for your reference.
http://blogs.msdn.com/b/webdav_101/archive/2012/02/28/how-to-check-for-calendar-corruption.aspx
If you have any feedback on our support, please click
here
Cara Chen
TechNet Community SupportGood morning
I have a very annoying problem with Outlook 2013 that occurs when a user attempts to create a meeting, inviting and external attendee and uses the Scheduling Assistant to help them organise timings. We are running Exchange 2013 CU3 with no other versions
of Exchange in our environment.
Everything works fine until the user attempts to use the Scheduling assistant, as soon as they do, Outlook promptly crashes. Using OWA, things seem to work as expected.
This is the error logged in event viewer:
Event ID: 1000
Faulting application name: OUTLOOK.EXE, version: 15.0.4569.1503, time stamp: 0x52b0b282
Faulting module name: mso.dll, version: 15.0.4605.1000, time stamp: 0x531f9fba
Exception code: 0xc0000409
Fault offset: 0x00009408
Faulting process id: 0x1320
Faulting application start time: 0x01cf6453441df03b
Faulting application path: C:Program Files (x86)Microsoft OfficeOffice15OUTLOOK.EXE
Faulting module path: C:Program Files (x86)Common FilesMicrosoft SharedOffice15mso.dll
Report Id: 62895ac5-d04a-11e3-8285-7071bc433f94
Faulting package full name:
Faulting package-relative application ID:
Has anyone experienced this before and if so can you help me fix it please? Is this a bug with Outlook or Exchange? I am going to test the same scenario on a machine running Outlook 2010 to see if the same issue still persists.Open Outlook with /safe command (Or hold Ctrl key when open Outlook) starts Outlook without the Reading Pane or toolbar customizations. Both native and managed Component Object Model (COM) add-ins are turned off. To narrow down the cause,
you can also try /safe:1 and /safe:3 commands.
/safe:1 Starts Outlook with the Reading Pane off.
/safe:3 Both native and managed Component Object Model (COM) add-ins are turned off.
To do this, press Windows key + R to open the Run command, type outlook.exe /safe:1
and press Enter.
In addition, you can refer to the steps in this article to troubleshoot issue that Outlook does not crash when you start it in safe mode. See the 'Step 6: Start Outlook in safe mode' section:
http://support.microsoft.com/kb/2934538/en-us
Please let me know the result.
Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
hereOne of our users got a new computer and is running Outlook 2013. They can send emails with no trouble, except to one of our other users. It always
gets rejected and the sender gets an email telling them the one they tried to send was undeliverable. She's running Windows 8.1.
1. Both the sender and the receiver are using Exchange accounts
2. Both computers are on the same network, but neither are on a domain.
3. Error message: The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: ORD2HUB16.mex05.mlsrvr.com
IMCEAEX-_O=MEX07a_ou=Exchange+20Administrative+20Group+20+28FYDIBOHF23SPDLT+29_cn=Recipients_cn=[REDACTED]@mex05.mlsrvr.com
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
Original message headers:
Received: from ORD2MBX01H.mex05.mlsrvr.com ([fe80::11f4:d169:375f:62d2]) by
ORD2HUB16.mex05.mlsrvr.com ([fe80::be30:5bff:feee:c7c4%15]) with mapi id
14.03.0169.001; Tue, 10 Jun 2014 11:47:07 -0500
Content-Type: application/ms-tnef; name='winmail.dat'
Content-Transfer-Encoding: binary
From: [REDACTED[ <[REDACTED]>
To: '[REDACTED] ([REDACTED])' <[REDACTED]>
Subject: email
Thread-Topic: email
Thread-Index: Ac+Ey3p8UrbavpbVRTiY+U9PepgJ0Q
Date: Tue, 10 Jun 2014 11:47:06 -0500
Message-ID: <[email protected]com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <[email protected]com>
MIME-Version: 1.0
X-Originating-IP: [23.24.160.6]Hi,
How does the user fill the 'To' field in a new message? If she fill it via auto-complete cache, please try to delete the auto-complete cache entry via clicking the 'X' icon and then type the email address in the 'To' filed. Send the email and check
if this issue continues.
For more causes and troubleshoot steps about this issue, please refer:
http://technet.microsoft.com/en-us/library/dn479208(v=exchg.150).aspx
Regards,
Steve Fan
TechNet Community SupportThe following issues occurs when viewing shared calendars with Outlook 2013. It occurs on multiple workstations and with multiple users.
When collapsing a shared calendar by clicking the arrow to the left of the calendar name, if one or more users of the shared calendar are selected (i.e. the box next to their name is checked), the Outlook screen will appear to refresh the screen repeatedly
whilst the cursor flashes rapidly. Outlook then crashes and has to be re-started.
The work-around is to de-select any selected users of the shared calendar before collapsing it, but we cannot reasonably expect users to remember this.
Is there a fix for this issue? Others have had the same issue (see http://community.spiceworks.com/topic/419634-outlook-2013-stops-responding-when-trying-to-collapse-a-group-of-calendars).
Running outlook in safe mode makes no difference.
Thanks
Mark JohnstoneHi,
Thank you for your question.
I am trying to involve someone familiar with this topic to further look at this issue.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
hereGroupWise 2012 sp3 running on Windows 2008r2. Mobility Services 2.1. We upgraded on 4/18/15. We are trying to set this up on his Outlook 2013. Everything works until it downloads 406 emails. Outlook then crashes and restarts. The next time it tries to receive, it crashes and restarts again. He has been running IMAP for years with no problems. Is there a limit on how many emails can be downloaded via Mobility Services?
Thanks,
BillIn article <[email protected]>, [email protected] wrote:
> GroupWise 2012 sp3 running on Windows 2008r2. Mobility Services 2.1. We upgraded on 4/18/15.
> We are trying to set this up on his Outlook 2013.
> Everything works until it downloads 406 emails. Outlook then crashes and restarts.
> The next time it tries to receive, it crashes and restarts again.
> He has been running IMAP for years with no problems. Is there a limit on how many
> emails can be downloaded via Mobility Services?
None that I am aware of.
I've seen users with many more emails in their systems syncing to their mobile devices, so it isn't a limit on that
side. I would doubt Outlook would have such a low limit, but it a new function with Outlook to use Active Sync.
Does the number of messages change as more messages are received or deleted?
What does GMS show for the connection after this crash?
Which Windows is Outlook running on?
How much RAM?, Doe C: have lots of room on it?
First things I would look at are to make sure a basic health cleanup on the PC as I've found that solves a bunch of
problems as well as making it easier if more trouble shooting is needed.
Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
If you find a post helpful and are logged in the Web interface, please show your appreciation by clicking on the star
below. Thanks!good morning and happy new year.
my outlook suddenly stopped sending emails. I can still receive emails. but no luck sending. I've added a new account to my outlook and that one sends/receives fine. I have the email on my phone it sends and receives fine. I've tried uninstalling than reinstalling
outlook. Nothing changed. tried the quick fix as well as the internet longer fix. same result nothing changed. this is my business email so I really need to get it figured out. Please HelpHappy New Year.
Without the detail information of your email accounts, it is difficult to move on. Could you please tell the type of you email account, Exchange, POP3, IMAP or Live account? If it is an Internet account, please detail the email provider, like Gmail, Yahoo
or else.
The following link is some common troubleshoot steps for sending and receiving messages issues
http://support.microsoft.com/kb/286040
In most cases this scenario happens if the sending message is stuck in the Outbox somehow, what we could next do is to identify the cause why it would happen.
1. Is there any large message remain in the outbox folder?
2. Authentication problem or simply password expired.
3. The sending message is called by another application like mailscanner?
Our MVP Diane has written an useful article that talking about this:
http://slipstick.com/problems/common-problems-that-cause-email-to-stay-in-the-outbox/#srs
You may reference it and solve the problem. If the issue still persists, feel free to post back with the error code and message. Thanks.
Tony Chen
TechNet Community SupportHi David, thanks for the quick reply. If my reply shows up twice, it's not my fault!
The new profile is just an Outlook profile, not a user profile.
So far as I know, they don't have any spare/unused PCs that I can swap out, but I'll check.
The only PST is for the mail address, there aren't any other accounts or mailboxes in the profile.
The event viewer shows nothing (that I can find, anyway). It seems as if Outlook just locks up before it can tell the system anything.
I am curious about what else 'Safe mode' does not do, that normal mode does. All the add-ins remain inactive.
Thanks again for reply, I will test and report back as soon as possible.Greetings, folks. One of our clients has a PC that will only allow the user to send 3 emails before it locks up. 'Outlook.exe' is still running in task manager and cannot be killed. The PC has to be shut down hard (holding the power button in) as it hangs during a soft restart.The PC is a Lenovo E540 running Windows 7 Pro 64-bit. Office is Office 2013 Home and Business with Outlook attached to an Office 365 account. All software up to date.If we start Outlook in Safe mode (just Outlook, not Windows) then everything works fine. I can send dozens of test emails with no problems at all.
So here's what I've done.Disabled Hardware Acceleration, including adding an entry in the Registry (HKCU/Software/Microsoft/Office/15/Graphics/DisableHardwareAcceleration=1) Effect: no change.
Disabled all add-ins. Effect: no change.
Uninstalled the...
This topic first appeared in the Spiceworks CommunityRecently I've discovered that sending ANY type of attachment via Gmail crashes safari. (I can include crash report)
I tried using my old AOL email instead of Gmail and the same result occurs, either it hangs or crashes.
I downloaded Firefox and the same thing happens, so it isn't just a browser problem. I tried reconfiguring fire walls, etc, still crashed.
Anyone else suffering from the same crash problem when emailing an attachment?The problem persists, maybe someone would have a better idea if the error report was posted, so here it is. Thanks for helping me out guys!
Date/Time: 2008-02-13 15:31:10.373 -0800
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [1023]
Version: 3.0.4 (523.12.2)
Build Version: 2
Project Name: WebBrowser
Source Version: 45231202
PID: 1070
Thread: 2
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d23b CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca56 CFRunLoopRunInMode + 61
3 com.apple.HIToolbox 0x92dec878 RunCurrentEventLoopInMode + 285
4 com.apple.HIToolbox 0x92debf82 ReceiveNextEventCommon + 385
5 com.apple.HIToolbox 0x92debdd9 BlockUntilNextEventMatchingListInMode + 81
6 com.apple.AppKit 0x93272485 _DPSNextEvent + 572
7 com.apple.AppKit 0x93272076 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
8 com.apple.Safari 0x00009208 0x1000 + 33288
9 com.apple.AppKit 0x9326bdfb -[NSApplication run] + 512
10 com.apple.AppKit 0x9325fd4f NSApplicationMain + 573
11 com.apple.Safari 0x00090652 0x1000 + 587346
12 com.apple.Safari 0x000027a9 0x1000 + 6057
Thread 1:
0 libSystem.B.dylib 0x900248c7 semaphorewait_signaltrap + 7
1 com.apple.WebCore 0x94f2da81 WebCore::IconDatabase::syncThreadMainLoop() + 235
2 com.apple.WebCore 0x94f29f2a WebCore::IconDatabase::iconDatabaseSyncThread() + 180
3 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 2 Crashed:
0 com.apple.CoreFoundation 0x908110a2 CFRetain + 56
1 com.apple.CFNetwork 0x9101e646 _CFNetConnectionErrorOccurred + 22
2 com.apple.CFNetwork 0x910200f2 httpRequestPayloadCallBack + 134
3 com.apple.CoreFoundation 0x9087ab7a _CFStreamSignalEventSynch + 281
4 com.apple.CoreFoundation 0x9082cf1a CFRunLoopRunSpecific + 1213
5 com.apple.CoreFoundation 0x9082ca56 CFRunLoopRunInMode + 61
6 com.apple.Foundation 0x928339ef +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
7 com.apple.Foundation 0x927fe2c0 forkThreadForFunction + 123
8 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d23b CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca56 CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x9285abca +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927fe2c0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 4:
0 libSystem.B.dylib 0x9001a1cc select + 12
1 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 5:
0 libSystem.B.dylib 0x900248c7 semaphorewait_signaltrap + 7
1 com.apple.Foundation 0x92854250 -[NSConditionLock lockWhenCondition:] + 39
2 com.apple.Syndication 0x9a13f966 -[AsyncDB _run:] + 181
3 com.apple.Foundation 0x927fe2c0 forkThreadForFunction + 123
4 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 6:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 ...romedia.Flash Player.plugin 0x18288341 memcopy_mmx + 709497
2 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 7:
0 libSystem.B.dylib 0x900248c7 semaphorewait_signaltrap + 7
1 ...romedia.Flash Player.plugin 0x1814f572 0x17dc0000 + 3732850
2 ...romedia.Flash Player.plugin 0x18186e68 Flash_EnforceLocalSecurity + 124992
3 ...romedia.Flash Player.plugin 0x1814f81c 0x17dc0000 + 3733532
4 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 8:
0 libSystem.B.dylib 0x900248c7 semaphorewait_signaltrap + 7
1 ...romedia.Flash Player.plugin 0x1814f572 0x17dc0000 + 3732850
2 ...romedia.Flash Player.plugin 0x18186e68 Flash_EnforceLocalSecurity + 124992
3 ...romedia.Flash Player.plugin 0x1814f81c 0x17dc0000 + 3733532
4 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 9:
0 libSystem.B.dylib 0x90026d5c kevent + 12
1 ...ple.CoreServices.CarbonCore 0x90cb8c68 PrivateMPEntryPoint + 51
2 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 10:
0 libSystem.B.dylib 0x900248c7 semaphorewait_signaltrap + 7
1 ...ple.CoreServices.CarbonCore 0x90cb8e0d MPWaitOnQueue + 198
2 com.apple.DesktopServices 0x92724943 TNodeSyncTask::SyncTaskProc(void*) + 143
3 ...ple.CoreServices.CarbonCore 0x90cb8c68 PrivateMPEntryPoint + 51
4 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 11:
0 libSystem.B.dylib 0x900248c7 semaphorewait_signaltrap + 7
1 com.apple.Foundation 0x92854250 -[NSConditionLock lockWhenCondition:] + 39
2 com.apple.AppKit 0x933492a4 -[NSUIHeartBeat _heartBeatThread:] + 377
3 com.apple.Foundation 0x927fe2c0 forkThreadForFunction + 123
4 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 12:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d23b CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca56 CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92833d1a -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x92833c16 -[NSRunLoop run] + 75
5 com.apple.Safari 0x00047a63 0x1000 + 289379
6 com.apple.Foundation 0x927fe2c0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 2 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x90811078 ecx: 0x00000016 edx: 0x00000016
edi: 0xb02208b8 esi: 0x00000000 ebp: 0xb0220878 esp: 0xb0220850
ss: 0x0000001f efl: 0x00010246 eip: 0x908110a2 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0x119fff com.apple.Safari 3.0.4 (523.12.2) /Applications/Safari.app/Contents/MacOS/Safari
0x33a000 - 0x33cfff com.google.GoogleModLoader 1.0.0 (1.0.0.27) /Library/InputManagers/GoogleModLoader/GoogleModLoader.bundle/Contents/MacOS/Go ogleModLoader
0x6d5000 - 0x6dcfff com.google.Desktop.SafariSearchResultsMod 1.0.3 (1.0.3.301) /Library/Application Support/Google/Mods/SafariSearchResults.gmod/Contents/MacOS/SafariSearchResults
0x6e4000 - 0x6eefff com.google.Desktop.SafariWebHistoryMod 1.0.3 (1.0.3.301) /Library/Application Support/Google/Mods/SafariWebHistory.gmod/Contents/MacOS/SafariWebHistory
0x717000 - 0x729fff com.cocoamug.TabExpose ??? (1.8) /Library/InputManagers/TabExpose/TabExpose.bundle/Contents/MacOS/TabExpose
0x73a000 - 0x73afff com.apple.applescript.component 1.10.7 /System/Library/Components/AppleScript.component/Contents/MacOS/AppleScript
0x110b000 - 0x1178fff com.DivXInc.DivXDecoder 6.6.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x12b4000 - 0x12b4fff com.apple.osax.digihub 1.0 /System/Library/ScriptingAdditions/Digital Hub Scripting.osax/Contents/MacOS/Digital Hub Scripting
0x12b8000 - 0x12e3fff com.apple.osax.standardadditions 1.10.7 (???) /System/Library/ScriptingAdditions/StandardAdditions.osax/Contents/MacOS/Standa rdAdditions
0x17dc0000 - 0x183bdfff com.macromedia.Flash Player.plugin 9.0.115 (1.0.4f60) /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
0x8f8c0000 - 0x8f95ffff com.apple.QuickTimeImporters.component 7.4.1 (14) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c5000 - 0x90202fff com.apple.CoreText 1.1.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90229000 - 0x902fffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9031f000 - 0x90774fff com.apple.CoreGraphics 1.258.77 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9080b000 - 0x908d3fff com.apple.CoreFoundation 6.4.9 (368.31) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90913000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aff000 - 0x90b63fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bd2000 - 0x90bd9fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bde000 - 0x90c51fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c66000 - 0x90c78fff libauto.dylib /usr/lib/libauto.dylib
0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.28 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90f67000 - 0x90fcffff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91008000 - 0x91047fff com.apple.CFNetwork 129.22 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9105a000 - 0x9106afff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91075000 - 0x910f4fff com.apple.SearchKit 1.0.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9112e000 - 0x9114cfff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91158000 - 0x91166fff libz.1.dylib /usr/lib/libz.1.dylib
0x91169000 - 0x91308fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91406000 - 0x9140efff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91415000 - 0x9141cfff libbsm.dylib /usr/lib/libbsm.dylib
0x91420000 - 0x91446fff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91458000 - 0x914cefff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9151f000 - 0x9151ffff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x91521000 - 0x9154cfff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9155f000 - 0x91633fff com.apple.ColorSync 4.4.10 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9166e000 - 0x916ebfff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91718000 - 0x917c1fff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x917e7000 - 0x91832fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91851000 - 0x91867fff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91873000 - 0x9188dfff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91897000 - 0x918d4fff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x918e8000 - 0x918f4fff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x918fb000 - 0x9193bfff com.apple.ImageIO.framework 1.5.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9194e000 - 0x91a00fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91a46000 - 0x91a5cfff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91a61000 - 0x91a7ffff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91a84000 - 0x91ae3fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91af5000 - 0x91af9fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91afb000 - 0x91b83fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91b87000 - 0x91bc4fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91bca000 - 0x91be4fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91be9000 - 0x91bebfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91bed000 - 0x91ccbfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91ce8000 - 0x91ce8fff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cea000 - 0x91d78fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91d7f000 - 0x91d7ffff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91d81000 - 0x91ddafff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91de3000 - 0x91e07fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91e0f000 - 0x92218fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92252000 - 0x92606fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92633000 - 0x92720fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92722000 - 0x927a0fff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x927e1000 - 0x92a11fff com.apple.Foundation 6.4.9 (567.36) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92b1d000 - 0x92b27fff com.apple.framework.AppleTalk 1.2.0 (???) /System/Library/Frameworks/AppleTalk.framework/Versions/A/AppleTalk
0x92b2b000 - 0x92b42fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92b4d000 - 0x92ba5fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92bb9000 - 0x92bb9fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bbb000 - 0x92bcbfff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92bd9000 - 0x92be1fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92be7000 - 0x92becfff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92bf2000 - 0x92c83fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x92c97000 - 0x92c9afff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x92c9d000 - 0x92cbafff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x92cca000 - 0x92cd0fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x92cd6000 - 0x92d39fff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x92d5d000 - 0x92d9efff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92dc5000 - 0x92dd2fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92dd9000 - 0x92ddefff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x92de3000 - 0x930d8fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x931de000 - 0x931e9fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x931ee000 - 0x93209fff com.apple.DirectoryService.Framework 3.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93259000 - 0x93259fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9325b000 - 0x93911fff com.apple.AppKit 6.4.9 (824.44) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c92000 - 0x93d0dfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d46000 - 0x93dfffff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e42000 - 0x93e42fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e44000 - 0x94005fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9404b000 - 0x9408cfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94094000 - 0x940cefff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x940d3000 - 0x940e9fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94182000 - 0x941c0fff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x94204000 - 0x94214fff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94221000 - 0x9425efff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9427a000 - 0x94289fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94290000 - 0x9429bfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942e7000 - 0x94301fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94307000 - 0x9461efff com.apple.QuickTime 7.4.1 (14) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x947a2000 - 0x948e8fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94974000 - 0x94983fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x9498a000 - 0x949b3fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x949b9000 - 0x949c8fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x949cc000 - 0x949f1fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x949fd000 - 0x94a1afff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94bc6000 - 0x94c9efff edu.mit.Kerberos 5.5.25 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x94d46000 - 0x94df6fff com.apple.WebKit 523.12.2 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94e5c000 - 0x94efffff com.apple.JavaScriptCore 523.12 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x94f27000 - 0x953ecfff com.apple.WebCore 523.12.2 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x958ad000 - 0x958b1fff com.apple.URLMount 2.1.7 /System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
0x9690b000 - 0x9690bfff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96f76000 - 0x96f7bfff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97277000 - 0x9728bfff com.apple.AppleShareClient 1.5.3 /System/Library/Frameworks/AppleShareClient.framework/Versions/A/AppleShareClie nt
0x97294000 - 0x972d3fff com.apple.AppleShareClientCore 1.5.3 /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShare ClientCore
0x97302000 - 0x97316fff com.apple.audio.CoreAudioKit 1.0.1 /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x98057000 - 0x980e8fff com.apple.applescript 1.10.7 /System/Library/PrivateFrameworks/AppleScript.framework/Versions/A/AppleScript
0x9827d000 - 0x990fdfff com.apple.QuickTimeComponents.component 7.4.1 (14) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9a13d000 - 0x9a174fff com.apple.Syndication 1.0.7 (55) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9a190000 - 0x9a1a2fff com.apple.SyndicationUI 1.0.7 (55) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: MacBook1,1, BootROM MB11.0061.B03, 2 processors, Intel Core Duo, 1.83 GHz, 2 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 1.2.2
Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK8032GSX, 74.53 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
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This article is on the mso.dll error. In this article, you will find relevant information regarding this topic. This article will help you to provide all the necessary solutions to fix the dll file error. Along with that with the latest information, the table is formed by which you can get to know about the basic info on this particular dll file. Scroll down to read more about this article.
MSO.dll File
Type of file: | Win32 DLL |
File size: | 9.53MB - 16.51MB |
File version: | 4 versions available |
Product name: | Microsoft Office XP |
Developer: | Microsoft Corporation |
Copyright: | Copyright© Microsoft Corporation 1983-2001 |
What Can Cause The MSO.dll Error?
The reason behind the cause of the dll file is as follows. As there are 4 basic reasons behind the cause of the error.
- The file is missing from the actual location of your computer.
- The files got corrupted due to virus or the system is not able to read the file.
- While registering the dll file you must have made a mistake.
- Hardware issue or due to the oldest version of the dll file.
The image above has shown is the image of the pop-up error that appears on the screen and it can come using any name or sentence as shown in the below list.
“mso.dll Not Found”
“This application failed to start because mso.dll was not found. Re-installing the application may fix this problem.”
“Cannot find [PATH]mso.dll “
“Failed to load mso.dll “
“Unable to find mso.dll entry point”
“The file mso.dll is missing.”
“Cannot start [APPLICATION]. A required component is missing: mso.dll . Please install [APPLICATION] again.”
Hence, this was all about the cause behind the dll file. The next section is about the methods to solve the missing dll file. The methods contain.
Methods To Fix The mso.dll Error
According to research, we get to know that there are various methods to solve the dll file error. Some of the methods are followed which will surely be helpful to you to solve the all dll file error. The methods are as follows:
Method 1: Restart Your Computer
This method is known as the precautionary method because when the error appears and the dll file and registration everything is proper then the error can be a fluke. So, when such things happen close all the running programs and restart your computer. Then run the same program you were operating before restarting the computer. If still the error occurs then follow the next method which is as follows.
Method 2: Scan For A virus
While working on the system or while surfing the internet at that time the virus can appear into your system device. At that time by just restarting the computer will not be a better option to solve the dll file error. For that, you have to run an anti-virus scanner and wait till it does not show anything. When it shows the virus, click on the remove the virus and it will help you to remove the virus. Then restart your computer. But still, you think something is missing then go for the last method.
Method 3: Install The mso.dll File
This is the last method of installing the dll file. Know about the latest version of the dll file. Then go for the download options to down the dll file. Save it to its original location of the dll file. Then install the dll file. Register the location name of the dll file. Restart your device and operate the same program.
Hence, all the above-mentioned information was presented for you to solve the dll missing file error. So, here our main fragmentation ends by following the above-mentioned steps. The next part is about the dll file articles.
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Summary
Outlook 2013 Mso.dll Crash
This ends our article here with all the necessary information. The mso.dll error could pop-up on your screen for various reason and the major cause behind the dll file is due to 4 issues mentioned above. I hope all the overview of providing the information was helpful to you. You can freely ask questions to us. If you wish to share your experience with us then comment in the below-given box. Thank you.